ONE STEP EMPIRE PODCAST

Episode 8 Season 2

How would you like your business to be 95% more profitable?

Did you know that increasing your customer retention can increase your profits by 25 to 95%?

It sounds crazy, but think about it – It costs 5 times more to get a new customer than to keep an existing one and then the success rate of selling to an existing customer is 60 to 70% better than selling to someone new. So your marketing cost savings alone are enormous.

So why don’t we spend more time taking better care of our existing customers?

Jacqui is with us today taking us through the importance of creating an epic
client experience which really becomes the tool that makes your customers stick with you through thick and thin, and generates referrals and testimonials as well.

We are going to cover:

5 steps in the customer on-boarding journey.
Systems you need in place to make it simple.
How to use on-boarding to WOW your clients.
The importance of off-boarding (you probably aren’t doing this but you should)

You can catch up with Jacqui and get both of her resources, the 5 steps we talk through on the episode today as well as her Bootstrappers Guide to all the best free tools for your business!

Connect with Jacqui HERE

Make sure you visit us at SHEcorporated.com for any downloads we mention in the podcast. You can also join our community HERE

Join us each week as we discuss topics to help women entrepreneurs start, grow, and scale their business empires, with the growth program women actually have time for.

The ONE STEP program.

Season Two and Three builds on the foundation from Season One, by featuring guest experts each week to help you build your business and bootstrap your empire, on a budget.

Stick with us and week by week, step by step, you will make progress you never dreamed possible. Marketing, planning, finance, strategy, networking, social media and every corner of your business that you never have time to really dig into, we'll be covering little by little, week by week.

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We are here to connect, encourage, and elevate each other, as we build the businesses and lives of our dreams, for ourselves and for our families.

Kristy Carruthers

Founder of SHEcorporated

Want to be a Guest?

If you have a topic to discuss that is of value to other women entrepreneurs, we'd love to hear from you. We are always looking for guests with inspiring stories, valuable insight and advice, and tips and tools to share with other women founders.

Apply to be a Guest